Individuals

We coordinate the entire process from quote to pickup to final delivery. Once your shipment is confirmed, we schedule pickup, assign a vetted carrier, and manage the move end-to-end. You’ll receive text updates throughout transit and clear delivery coordination before arrival.

Pricing depends on distance, vehicle type, transport type (open or enclosed), and current lane demand. We provide real-time, upfront pricing with no hidden fees. Your quote includes transport, insurance coverage, and digital documentation.

No. The price in your quote is the price you pay unless you request changes such as enclosed transport, expedited timing, or a location adjustment.

Yes. Every vehicle is insured from the time it is loaded until delivery. All carriers on our platform are vetted and carry cargo liability insurance, typically up to $500,000.

Your vehicle is transported by licensed, insured professional auto haulers who specialize in vehicle transport. Drivers are matched through our secure platform and must meet compliance and performance standards.

You’ll receive shipment milestone updates by text, and you’ll also have access to live tracking directly through our website. From pickup through delivery, you can log in to see status updates and progress in real time.

Delivery time depends on distance and route demand. Typical transit times range from 1–2 days for shorter moves to 7–9 days for cross-country shipments. We provide estimated windows upfront and update you if conditions change.

If weather, traffic, or capacity issues affect timing, we proactively notify you with an updated ETA. You’ll never be left guessing.

Yes. You or a designated representative must be present to release and receive the vehicle, review the inspection, and sign the documentation.

Yes, as long as the location is safely accessible for a car carrier. If your street cannot accommodate the truck, we’ll coordinate a nearby meeting location.

Remove personal belongings, leave about a quarter tank of fuel, ensure the vehicle is operable (unless noted otherwise), and document any existing damage for your records.

Personal items are generally discouraged and are not covered under carrier cargo insurance. We recommend removing all belongings before pickup, but if necessary, you may store up to 100lbs of personal items in the trunk.

A Vehicle Condition Report documents the exterior condition of your vehicle at pickup and delivery using photos and notes. It protects both you and the carrier by clearly recording condition before transit.

In the rare event of damage, we manage the entire claims process. You won’t need to negotiate with the carrier or insurer directly—we handle documentation and resolution on your behalf.

We recommend booking 3–7 days before your desired pickup date. During peak seasons, earlier booking improves scheduling flexibility.

We can adjust scheduling when needed. Our team will coordinate updated timing and provide revised ETAs.

Open transport is the most common and cost-effective option. Enclosed transport provides added protection from weather and road debris and is often chosen for luxury, classic, or specialty vehicles.

Yes. Special equipment may be required, so please inform us in advance if the vehicle does not run.

Yes. We regularly transport electric vehicles and follow proper handling procedures.

Yes. Enclosed transport and additional handling protocols are available for specialty vehicles.

We coordinate delivery windows in advance and will not attempt unscheduled after-hours deliveries without confirmation.

You’ll receive text message updates at key milestones, including pickup confirmation, transit updates, and delivery ETA.

You can text or call our team at any time during your shipment. A real person will respond.

We consolidate and optimize vehicle shipments to help carriers fill more trailer space and reduce empty miles. Fewer empty miles means lower emissions and more efficient transport.