Manager – Carrier Operations

Who are we? Carpool is a logistics tech platform for shipping cars. As e-commerce takes foothold in all parts of our life including buying and selling cars online, our digital platform connects vehicle shippers with auto haulers. Our platform enables multiple clients to share space on one truck, which means lower cost and fewer emissions. With the automotive revolution upon us, our potential clients range from car manufacturers, auto dealers, online car sales platforms, to ride-hailing companies.

Who are you? We are seeking a dynamic and results-driven Manager to lead our Carrier Account Executives and develop our carrier relationships, ensuring efficiency, reliability, and long-term growth within our transportation network. This role requires a strategic mindset, strong leadership skills, and the ability to drive carrier engagement and performance.

What will you do? As a Manager, you will oversee carrier development, manage a team of Carrier Account Executives, and leverage data-driven insights to optimize carrier operations. If you are a proactive problem solver with a passion for logistics, negotiation, and leadership, we’d love to hear from you!

Responsibilities:

Carrier Development & Strategy

  • Build, maintain, and strengthen strategic relationships with carriers to optimize lane coverage and pricing.
  • Proactively identify and onboard new carriers to enhance our network capacity.
  • Establish key carrier partnerships and ensure their continued engagement within the Carpool ecosystem.
  • Utilize market data and analytics to negotiate competitive carrier rates.
  • Monitor carrier performance and implement continuous improvement strategies.
  • Leverage technology to drive automation and improve carrier operations.

Leadership & Team Management

  • Manage, mentor, and develop a team of Carrier Account Executives to meet company goals.
  • Set performance objectives and track team KPIs to ensure accountability and success.
  • Provide coaching and training to enhance negotiation, communication, and carrier management skills.
  • Foster a high-performance, results-driven culture within the team.
  • Collaborate with internal departments to align carrier strategies with business objectives.

Problem-Solving & Process Improvement

  • Identify and resolve transportation delays or carrier-related issues efficiently.
  • Implement process improvements to enhance carrier experience and operational efficiency.
  • Work cross-functionally with operations and sales teams to optimize load execution.

Qualifications:

  • Bachelor’s degree or equivalent experience in logistics, supply chain, business, or a related field.
  • 5-7 years of experience in logistics, transportation, or carrier sales.
  • Leadership experience managing a team in a fast-paced environment.
  • Strong negotiation and relationship-building skills.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to multitask, work under deadlines, and drive results in a high-pressure setting.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Outlook, Excel, Word, PowerPoint.
  • Experience leveraging data analytics and technology to drive decision-making.

Total Compensation Package:

At Carpool Logistics, we are offering a competitive compensation package that reflects the success and expertise of our team members. The compensation framework includes a competitive base salary, bonus, and comprehensive benefits. You’ll have the unique opportunity to be part of building a venture-backed business from the ground up, located in the heart of Buckhead at Atlanta Tech Village (ATV). ATV is home to a dynamic community of startups, and as a member, you’ll have access to invaluable resources such as mentors and advisors. We are just getting started so the career opportunities here are limitless. If you’re ready to grow with us, join our exciting journey. Carpool Logistics is proud to be an Equal Opportunity Employer.

About Carpool Logistics

Carpool is a car shipping marketplace. Our platform enables multiple clients to share space on a truck, lowering cost and emissions.

Carpool is an Atlanta Tech Village and ATDC Signature company. We were awarded with a prestigious award of Top 10 Georgia Technology Startup by Technology Association of Georgia, Top 5 B2B Startup and Top 5 Tech Startup by Built In publication. We have been selected as presenters at Venture Atlanta 2022 and have been featured by the Atlanta Business Chronicle and Hypepotamus publications.

Job Category: Sales
Job Type: Full Time
Job Location: Atlanta

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